FAQ

What if my size or colour choice is sold out?

We do not take orders for sold out stock as this can lead to disapointment and/or frustration so when something is sold out it’s sold out. Please contact us here to let us know if you would like a particular size or colour and we will give you an update when it arrives.

Are you available in any shops?

Yes we are now available in a growing number of retailers and they can be found here.

How does the vest expand?

There are three snap fasteners on either side of the FlashBk and when these are opened the extra material allows the FlashBk expand. Click here to view the video we made for more information about the FlashBk and it’s different features and benefits.

What is your returns policy?

If for any reason you are not happy with anything from MotionFox please get in touch with us and we will try our very best to sort it out. If when your order arrives and the size or colour is not what you expected we will swap it out for you free of charge if you return it to us unworn. Get in touch with us via our contact page and we’ll get right back to you with an update.

How do you take payment online?

We use PayPal Website Payments Standard as our online payment method. This allows people to use a variety of credit cards or their paypal account to purchase from our website. You do not need a paypal account to purchase from our website. More information on this payment method can be found here.

Do you take payments in US Dollars?

Just Euro payment at the moment but we will be adding other currencies shortly.