F. A. Q.

How can I redeem a discount coupon?

Discount coupons are easily redeemed at the Cart or the Checkout page. A picture of the Cart page is shown below. Enter your discount coupon into the text box above the “Apply Coupon” button and then click “Apply Coupon”. You will not see the updated price until you click “Proceed to Checkout”.

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To redeem a discount coupon on the Checkout page locate the “Have a coupon?” box above the Billing Address text and click “Click here to enter your code”. A text box will then appear and you can enter your discount code here and then click “Apply Coupon”. Scroll down the page to see the discounted price.

Checkout Coupon I

Checkout Coupon II

What if my size or choice is sold out?

We do not take orders for sold out stock as this can lead to disapointment and/or frustration so when something is sold out it’s sold out. Please contact us here to let us know if you would like a particular size or colour and we will give you an update when it arrives.

How does the FlashBk vest expand?

There are three snap fasteners on either side of the FlashBk and when these are opened the extra material allows the FlashBk expand. Click here to view the FlashBk product page.

What is your returns policy?

If for any reason you are not happy with anything from Motionfox please get in touch with us and we will try our very best to sort it out. If when your order arrives and the size or colour is not what you expected we will swap it out for you free of charge if you return it to us unworn. Get in touch with us via our contact page and we’ll get right back to you with an update.

How do you take payment online?

We use PayPal Website Payments Standard as our online payment method. This allows people to use a variety of credit cards or their paypal account to purchase from our website. You do not need a paypal account to purchase from our website. More information on this payment method can be found here.

Do you take payments in US Dollars?

Yes. We currently take payment in US Dollar, UK Sterling and Euro.

Do you have any new product ideas?

Yes we are currently working on a number of new products and you can stay up to date by signing joining our newslist on the bottom right hand side of this page.